[전주대 신문 제911호 14면, 발행일: 2021년 6월 9일(수)]
Many students have experienced writing an e-mail to professors at least once. However, many of them do not follow proper online etiquettes when they send their inquiries.
The attendance is a important thing for students, which cannot be neglected. Having a problem with attendance can directly and negatively affect their grade. Therefore, if there is a problem with the at- tendance status, students send an email to a profes- sor, hoping to solve the problem as soon as possible. At this time, some students think that the problem will be solved if they send a message only with their student ID number and name in the e-mail.
However, in most cases, one professor is responsible for teaching about ten classes. From the perspective of professors dealing with a large number of stu- dents, it is difficult to specify which class and date only with the name and student number. The fastest way to solve the problem is to write what class you are taking, what your student ID number and name are, and what month and day in which you are re- questing a correction.
It is understandable that students send e-mails without proper manners. This is because they have never been trained for online etiquettes. One student feeling bad for this issue even posted an article in Everytime app to explain how to write an e-mail to professor in a proper manner. The following is a transcript of part of the post. ‘Professor 000, this is (student number) (name), majoring in 00, taking your class called 00. I sent you an e-mail to ask about the problem with 00.’ This way will help professors save their time to figure out what the problem is and resolve students’ request even more quickly.
In addition, there are many students who do not fol- low proper online etiquettes when taking live online classes. In live class, it is common for only a pre- senter to turn on the microphone when he or she says and turn the microphone off when they have finished their talking. But sometimes, for no reason, some students turn their microphone on, which causes noises, such as moving or talking during class. It would be nice if students are warned to be careful or realize themselves and turn off the mi- crophone; however, sometims if there are students who turn on the microphone and concentrate on playing a game without being aware, it will distranct others and the class.
Not all of the problems come from students. Profes- sors sometimes have problems including microphone issues. However, students often overlook the issues because they are worried about possible disadvan- tages.
It has been a long time since we entered into the dig- ital age, but the proper manners in online world has not yet been fully established. As more and more people are communicating online, the need for edu- cation for proper online manners should be high- lighted in the future.
reporter Kim Hyun-ha(email@example.com)
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